About TrueTime Health
Healthcare is moving into the home, but the financial and compliance risks that support care delivery have become increasingly complex.
When compliance is unclear, agencies are forced to choose between moving too slowly and delaying care, or moving too quickly and absorbing denials, failed audits, and lost revenue.
Every day, home health and hospice agencies face documentation deficiencies, eligibility uncertainty, coding inaccuracies, audit exposure, survey risk, and reimbursement challenges. These issues often remain hidden until a claim is denied, an ADR arrives, a survey uncovers deficiencies, or revenue has already been lost.
TrueTime Health exists to help agencies identify and resolve those risks before they impact reimbursement.
We provide revenue protection services and technology for healthcare at home. From intake and eligibility through quality assurance, pre-claim review, audit defense, discharge readiness, and hospice compliance, our mission is simple: help agencies protect revenue while maintaining high standards of patient care.
Built by Operators
TrueTime was founded by a healthcare operator with 17 years of clinical and operational experience, including more than 35,000 home visits and leadership roles responsible for agency growth, compliance, quality, and financial performance.
Having experienced firsthand the operational challenges agencies face, we built TrueTime to provide the type of support we wished existed: a trusted partner focused on preventing revenue-risk issues before they become costly problems.
Technology, Checked Twice
TrueTime combines healthcare-specific technology, AI-assisted document analysis, and structured workflows with a second, independent TrueTime Wisdom review of every determination.
In practice, you share whatever documentation you have; TrueTime extracts and checks it against the applicable eligibility, coding, and audit requirements; and a second, independent Wisdom reviewer checks the determination before it reaches you, with our clinical team auditing a random sample — eligibility answers in minutes, and deeper reviews like pre-claim and audit defense in a short, defensible turnaround rather than the days of back-and-forth they replace. ADR responses, TPE defense, and survey responses are prepared with our clinical experts.
Every recommendation, finding, and determination is designed to be documented, explainable, and defensible, with its evidence and citation attached. Determinations are advisory: your agency makes the final clinical, admission, and billing decisions.
Our Vision
We believe healthcare at home deserves better infrastructure.
As care continues shifting outside traditional facilities, agencies need more than isolated tools and point solutions. They need a trusted system that helps identify risk, improve compliance, strengthen quality, and protect reimbursement throughout the patient journey.
TrueTime Health is building that system.
Your clinicians deliver care. We help protect the revenue that makes that care possible.