How We Help

The full episode lifecycle

What TrueTime supports, what your team supports, and what we share, from referral intake through discharge. Start with eligibility and expand across the episode as you grow with us.

TrueTime supportsShared supportAgency supportsSurvey & audit defenseAlpha

Referral Intake

Receive, extract, and organize referral documents.

TrueTime supports

Eligibility & Insurance Verification

Real-time 270/271 checks and coverage flags.

TrueTime supports

Prior Authorization

Your agency submits and tracks authorization requests; TrueTime does not.

Agency supports

SOC Head Start

Patient summary and prep materials for the clinician.

TrueTime supports

Start of Care Visit

Clinician owns OASIS and plan of care; TrueTime gives Q&A support.

Shared support

Ongoing Care + IDG

Clinician delivers visits; TrueTime runs on-demand audits — and turns each hospice IDG meeting into a compliant report every ~2 weeks.

Shared support

Pre-Claim Review, QA & Coding

Chart audit and coding accuracy, fixed before you submit.

TrueTime supports

Claim Submission

RAP and final claim to the payer.

Agency supports

Post-Claim ADR Defense

ADR response, appeals, and documentation.

TrueTime supports

DC Readiness

Discharge compliance and documentation.

TrueTime supports

Eligibility, deeper than anyone checks

Most tools confirm basic coverage. We verify what others skip, before you admit:

MAC-specific eligibility rulesHospice eligibilityGIP (general inpatient) level-of-care eligibility
TrueTime Intel

Compliance intelligence from TrueTime Wisdom, on demand across the entire episode.

intel.truetime.health
EMR integration capability

Built on FHIR R4 and SMART on FHIR. Reading records and writing clinical notes back to the chart are proven against Epic. Exchanging live data with any health system also requires an agreement with that organization.

Capability

TrueTime Voice

AI care team, answering 24/7

  • Welcome calls · post-admission
  • Reminders & check-ins · between visits
  • Human escalation · warm handoff

Beta · voice.truetime.health

TrueTime Intel

On-demand compliance intelligence

  • Clinical answers · real-time guidance
  • Policy lookups · Medicare, MAC, state
  • Sounding board · talk through decisions

Live · intel.truetime.health

Survey & Audit Defense

Runs continuously

  • Survey prep · all accreditors
  • Survey response · plan of correction
  • TPE defense · targeted probe
  • Appeal merit review · redetermination, QIC, ALJ

Does Not Do

Clear boundaries

  • Clinical care or visits
  • EMR / EHR software
  • Staffing or scheduling
  • Billing or claims
  • Referral generation
  • Legal representation or advice

Expert reviews, beyond the episode

The same clinical and reimbursement depth, applied where the stakes are highest:

Litigation defense review · clinician merit screens for defense attorneysDue diligence for PE firms · acquisition risk review with cost to remediate
TrueTime Visit Planner

Clinician route and pay planning, built to cut windshield time and keep every visit profitable.

Alpha

Your clinicians deliver care. We handle everything else.

Free, secured front-door check. HIPAA compliant.