Pricing
Everything TrueTime costs, on one page.
Start your free trialFree trials, for everyone
TrueTime back office: 21 days free. Visit Planner and Voice: 30 days free.
The TrueTime back office free trial includes 1 Chart Audit and 10 pre-claim reviews ordered on their own.
Each can be extended. After your free trial, choose a plan, or pay list price for what you order.
TrueTime plan
$400/month or $4,400/year (save $400)
Your first $400 of work each month is covered. Use more and we add $400 to your balance; what you don't use from those additions carries over.
Includes the agency console, Voice and the dashboards. Clinician seats are separate at $25 a clinician a month, with a $99 minimum.
The yearly plan is paid for the year and is not refundable.
- No paying at each order.
- Priority support: we answer within 4 business hours (12 hours after hours), and you get new features early.
Minimums, plainly
On the $400 TrueTime plan the agency console, Voice and the dashboards are included, with no minimum of their own. Clinician seats are separate at $25 a clinician a month, with a $99 minimum.
Without the plan, each product has its own monthly minimum:
- Visit Planner: $99
- Voice: $99 (then $9 per patient)
- Dashboard: $99 ($5 or $8 per patient)
All 3 without the plan: 3 × $99 = $297 a month in minimums, before any work. The $400 plan includes all 3, clinician seats apart, and covers your first $400 of work too.
Pay as you go
No plan, no minimum: each service at its list price when you use it.
| Chart Audit, home health | $40 a chart |
| Chart Audit, hospice | $50 a chart |
| Survey readiness, run by your team | $249 a run |
| Re-check after fixes, within 90 days | $124.50 a run |
| Medicare episode, with PCR in both 30-day periods | $50 a 60-day episode |
| Medicare episode, without PCR | $40 a 60-day episode |
| Medicare Advantage episode | $40 a 60-day episode |
| Discharge Readiness, an early look from day 45 | $10 each |
| Hospice benefit period | $50 a period |
| GIP review | $10 a review |
| Eligibility check on its own | $10 a check |
| PCR, QA or IDG without an eligibility check | $10 each |
| 3-note series | $5 a series |
| ADR, home health, chart already in TrueTime | $100 a response |
| ADR, home health, new chart | $200 a response |
| ADR, hospice, chart already in TrueTime | $250 a response |
| ADR, hospice, new chart | $500 a response |
A 60-day home health episode covers eligibility, QA at start of care and at day 30, pre-claim review before each 30-day claim where it is included, and the Final QA at discharge: the notes from days 31–60 checked against the discharge OASIS. No extra charge for the Final QA.
Visit Planner for agencies
Who pays for your clinicians?
We pay for our clinicians: $25 a clinician a month. The Agency Console is included free.
Our clinicians pay for themselves: the Agency Console is $5 for each patient your team sees in a month.
Either way: $99 a month minimum ($1,100 a year if you pay yearly for your clinicians), and your first 30 days are free. Yearly is not refundable.
On the TrueTime plan, the Agency Console is already included. Clinician seats are separate at $25 a clinician a month, with a $99 minimum.
Voice
30 days free, then $9 per patient a month (a patient with at least one completed call), $99/month minimum. Included in the TrueTime plan.
Support for everyone
We reply within 24 hours on business days. There is no after-hours support.
Read the free trial terms.